Exam Code: Plat-Admn-301
Exam Name: Salesforce Certified Platform Administrator II
Certification Provider: Salesforce
Corresponding Certification: Salesforce Administrator

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Updated: Aug 23, 2026

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Salesforce Plat-Admn-301 Exam Syllabus Topics:

Topic	Details
Topic 1	Data and Analytics Management: This section of the exam measures skills of Salesforce Data Analyst and covers data quality assessment, data enrichment, and duplicate management. It explains how to choose appropriate reporting and analytics tools for advanced requirements, including custom report types, snapshots, formulas, joined reports, and dashboard configurations. It also covers methods for connecting external data sources using big objects, external objects, data warehouses, data lakes, and Salesforce Connect. Finally, it describes the suitable tools and methods for importing data, including Data Loader, Data Import Wizard, and external IDs.
Topic 2	Security and Access: This section of the exam measures the skills of Salesforce Administrator and covers how record-level access, field access, and sharing models impact data visibility across the system. It focuses on understanding controlled-by-parent relationships, territory management, role hierarchies, and access to reports, dashboards, and email folders. It also includes comparing custom profiles, permission sets, and delegated administration, along with evaluating different authentication methods. The section also addresses the structure of business models such as person accounts, standard accounts, contacts, and contact-to-multiple-account relationships.
Topic 3	Environment Management and Deployment: This section of the exam measures skills of Salesforce Administrator and covers moving metadata between environments using tools such as sandboxes, change sets, and managed or unmanaged AppExchange packages. It explains the capabilities and best practices related to deploying changes through change sets to ensure smooth and controlled migrations.
Topic 4	Cloud Applications: This section of the exam measures skills of Salesforce Consultant and covers the standard Salesforce capabilities that support sales and service operations. It includes features such as products, price books, schedules, orders, quotes, and the tools that help with forecasting and territory management. The section also describes how to create Salesforce Knowledge articles, manage entitlements, support service workflows, and enable interactions through chat, case feed, Omni-Channel, console apps, and Experience Cloud sites. It also introduces the broader Salesforce suite that extends core platform functionality.
Topic 5	Auditing and Monitoring: This section of the exam measures skills of a Salesforce Support Specialist and covers the tools used to monitor system behavior and review user activity. It includes understanding debug logs, setup audit trail, and methods for ensuring sensitive data is handled correctly in both production and sandbox environments. It also explains how to review and troubleshoot security settings, including recognizing pending updates that might affect system access.
Topic 6	Process Automation: This section of the exam measures skills of Salesforce Consultant and covers choosing the right automation tools to solve complex business problems. It focuses on understanding the capabilities and limitations of declarative tools, identifying the right troubleshooting methods, and applying automation correctly within Salesforce’s order of execution. This section emphasizes designing efficient, scalable automation using workflow tools, flows, and other declarative features.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-platform-admin2---Plat-Admn-301

Salesforce Plat-Admn-301 Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Platform Administrator II Exam
Exam Number:	Plat-Admn-301
Available Languages:	English, Japanese
Real Exam Qty:	60 scored questions + up to 5 unscored questions
Certificate Validity Period:	Typically 1 year maintenance via Salesforce certification maintenance program (continuous maintenance required)
Exam Duration:	105 minutes
Exam Price:	$200 USD
Exam Format:	Multiple-choice, Multiple-select, Scenario-based questions
Passing Score:	65% (English version may vary slightly by release)
Related Certifications:	Salesforce Certified Platform Administrator
Recommended Training:	Salesforce Trailhead Platform Administrator II Trailmix
Exam Registration:	Official Salesforce Certification Registration
Sample Questions:	Salesforce Plat-Admn-301 Sample Questions
Exam Way:	Online proctored or onsite testing center (Pearson VUE)
Pre Condition:	Must hold Salesforce Certified Platform Administrator certification
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-platform-admin2---Plat-Admn-301

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