Updated: Aug 30, 2026
No. of Questions: 155 Questions & Answers with Testing Engine
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Platform Strategy Designer (Plat-UX-102) |
| Exam Number: | Plat-UX-102 |
| Real Exam Qty: | 60 scored questions + up to 5 unscored questions |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified UX Designer Salesforce Certified Experience Cloud Consultant |
| Passing Score: | 70% |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | Not explicitly defined (Salesforce certifications typically require maintenance via Trailhead maintenance modules) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Available Languages: | Japanese, English |
| Exam Price: | $200 USD (varies by region) |
| Recommended Training: | Platform Strategy Designer Prep Path Salesforce Strategy Designer Trailmix (Trailhead) |
| Exam Registration: | Salesforce Certification Registration Salesforce Webassessor Scheduling |
| Sample Questions: | Salesforce Plat-UX-102 Sample Questions |
| Exam Way: | Proctored online exam or onsite testing center |
| Pre Condition: | Recommended 3+ years experience in strategy design or UX/product roles and 1–2 years experience on Salesforce Platform |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/strategydesigner |
| Section | Objectives |
|---|---|
| Topic 1: Tools and Artifacts | - Salesforce platform capabilities
|
| Topic 2: Value Design | - Strategic direction
|
| Topic 3: Intangible Deliverables | - Stakeholder alignment
|
Question 1
In an effort to increase revenue, the Cloud Kicks design team proposes creating a new ecommerce tool where customers can easily search for products and access a bot that makes personalized recommendations. The team knows the cost to implement this new experience is significant.
Which tool should the team use to justify the strategy7
A. Criteria scorecard
B. Business model canvas
C. Prioritization matrix
Question 2
At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product.
How should the design team present this information knowing they would challenge a stakeholder's hypothesis?
A. In a walking deck with video clips from research sessions
B. In an insights workshop with plenty of time for group discussion
C. In a 'How Might We" statement to encourage new ideas
Question 3
When a strategy designer creates an empathy map based on research insights, their deep understanding of the customer drives which outcome?
A. Feasibility
B. Viability
C. Desirability
Question 4
Cloud Kicks (CK) is a company of operational excellence However, CK has a hard time bringing innovative ideas to market, because investing In unproven tactics seems risky to its leaders who are used to making decisions based on metrics.
Which approach should a strategy designer take when presenting a new product vision to this group?
A. Identify the biggest questions about the product vision and collect data on prototypes.
B. Run qualitative user research on the product vision and share key feedback with stakeholders.
C. Conduct a competitive analysis of other products in the same market as the product vision.
Question 5
Cloud Kicks (CK) has just added sustainability as a corporate value. CK has assigned a strategy designer to partner with the manufacturing team to look for opportunities to improve on its sustainability goals.
What should the designer do to build and rationalize a case with this new team?
A. Analyze internal systems through the lens of environmental risk.
B. Present research on climate change to the manufacturing team
C. Meet with the manufacturing team and give them feasible solutions.
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: A | Question 5 Answer: A |
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