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  • MO-400 (Microsoft Outlook (Outlook and Outlook 2019))
Exam Code: MO-400
Exam Name: Microsoft Outlook (Outlook and Outlook 2019)
Certification Provider: Microsoft
Corresponding Certification: Microsoft Certification

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MO-400

Last Updated: Aug 29, 2026

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Skills measured

  • Manage messages (30-35%)
  • Manage schedules (30-35%)
  • Manage contacts and tasks (15-20%)
  • Manage Outlook settings and processes (15-20%)

MO-400: Microsoft Outlook (Outlook and Outlook 2019) Exam Certified Professional salary

The average salary of a MO-400: Microsoft Outlook (Outlook and Outlook 2019) exam certified expert in:

  • England - 40,500 POUND
  • India - 6,00,500 INR
  • Europe - 40,800 EURO
  • United State - 60,500 USD

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Languages: English, Dutch, Spanish, German, Chinese (Simplified), French, Korean, Arabic (Saudi Arabia), Chinese (Traditional)

Retirement date: none

This exam measures competency to customize the Outlook user interface format message content, create or insert graphic elements, and send and respond to emails and meeting requests. The exam covers the ability to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Microsoft MO-400 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage contacts and tasks- Create and manage contact groups
  • 1. Delete contact group members
  • 2. Add contacts to existing contact groups
  • 3. Update contacts within contact groups
  • 4. Create and delete contact groups
- Create and manage contact records
  • 1. Edit contact information
  • 2. Share contacts
  • 3. Import contacts from external sources
- Create and manage tasks
  • 1. Create and manage tasks
Topic 2: Manage Outlook settings and processes- Print and save information
  • 1. Save message attachments
  • 2. Print message, calendar, contact, and task information
  • 3. Preview message attachments
  • 4. Save messages in alternative formats
- Customize Outlook settings
  • 1. Add accounts
  • 2. Configure automatic replies
  • 3. Change the display of messages, calendar items, contact records, and tasks
- Configure mail settings
  • 1. Specify default fonts for new messages and responses
  • 2. Create, assign, and modify signatures
  • 3. Customize reply message settings
- Perform search operations
  • 1. Search for messages, calendar items, contacts, and tasks
  • 2. Create search folders
  • 3. Search by using advanced find
Topic 3: Manage schedules- Create appointments, meetings, and events
  • 1. Set calendar item times and time zones
  • 2. Create calendar items from messages
  • 3. Cancel meetings
  • 4. Set up meetings by using the scheduling assistant
  • 5. Create recurring calendar items
  • 6. Set availability for calendar items
- Create and manage calendars
  • 1. Set calendar work times
  • 2. Manage multiple calendars
- Organize and manage appointments, meetings, and events
  • 1. Update individual or recurring calendar items
  • 2. Invite meeting participants
  • 3. Respond to invitations
  • 4. Forward calendar items
  • 5. Configure reminders
Topic 4: Manage messages- Create messages
  • 1. Set the importance and sensitivity of outgoing messages
  • 2. Use @mention
  • 3. Forward and reply to messages
  • 4. Add or remove message attachments
  • 5. Flag outgoing messages for follow up
  • 6. Designate recipients by using CC and BCC
- Insert message content
  • 1. Insert images
  • 2. Insert hyperlinks
  • 3. Add signatures to individual messages
- Organize and manage messages
  • 1. Ignore conversations
  • 2. Change the display of messages
  • 3. Create folders
  • 4. Move messages between folders
  • 5. Flag received messages
  • 6. Sort messages
  • 7. Categorize messages

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