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Updated: Sep 17, 2026

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IBM A2040-402 Exam Overview:

Certification Vendor:IBM
Exam Name:Administering IBM Connections 4.0
Exam Number:A2040-402
Related Certifications:IBM Connections 4.0 Administration
IBM Social Business certification track
Exam Format:Multiple choice, Scenario-based questions
Available Languages:English
Sample Questions:IBM A2040-402 Sample Questions
Exam Way:Online or onsite proctored exam (delivery depends on testing provider)
Pre Condition:Recommended experience with IBM WebSphere Application Server and enterprise Java environments

Administering IBM Connections Exam Certification Details:

Duration90 mins
Exam Price$200 (USD)
Passing Score48 / 69
Exam NameIBM Certified System Administrator - Connections 4.0
Exam CodeC2040-402
Number of Questions69
Sample QuestionsAdministering IBM Connections Sample Questions
Books / TrainingWeb Resource
Schedule ExamPearson VUE

IBM C2040-402 Exam Syllabus Topics:

TopicDetails
Troubleshooting-Collect data for Support via ISA Lite or manually
-Enable tracing via ISA Lite or manually
-Troubleshoot User Lifecycle
  • Verify that Profiles worker is running correctly
  • Troubleshoot user access issues
  • Troubleshoot IBM Tivoli Directory Integrator

-Troubleshoot inter-server communication
-Troubleshoot single sign-on
-Troubleshoot IBM Connections databases

  • Troubleshoot an IBM Connections database with database client
  • Troubleshoot JDBC connections

-Troubleshoot customizations
-Troubleshoot search
-Troubleshoot plugins
-Troubleshoot notifications
-Troubleshoot mobile devices

Architecture-Understand database environment
-Understand security paradigm
-Understand IBM Connections architecture
Customization-Customize Profiles UI in profiles-config.xml
-Use the Customization directory
-Customize headers, footers, CSS and themes (Communities, Blogs)
-Install new widgets
Additional Configuration-Define a reverse caching proxy
-Configure IBM Connections Mail
-Understand Profile events
Core IBM Connections Configuration-Changing IBM WebSphere environment variables
-Customize HTTPD.conf
-Configure ATOM feeds, user ID, and profile extensions in profilesconfig.xml
-Configure LotusConnections-config.xml
-Edit config files
-Configure profile extensions
-Configure Communities Catalog
-Administer the News application
-Disable modules
-Configure moderation and notification
-Configure the home page
-Configure Search
-Prevent the display of email addresses
-Configure mobile devices
Installation and Migration-Pre-Install
  • Installing IBM WebSphere Application Server
  • Setting up federated repositories
  • Creating databases
  • Populating the Profiles database

-Install

  • Install as a non-root user
  • How to do GUI, silent and console mode install

-Post-Install

  • Understand post-install activities
  • Plan and install IBM Connections mail

-IBM Cognos Install

  • Install IBM Cognos
  • Configure IBM Cognos
  • Understand IBM Cognos Admin Tasks

-Migration

  • Understand Migration Options
  • Migrate Content Store
Security-Configure and understand administrative user for applications
-Install and configure SSL certificates
-Enable single sign-on
-Configure the AJAX Proxy
Integration-Business Cards
-Integrate with other products
General Administration-Run wsadmin tasks
-Manage trash and disk space
-Manage the Content Store
-Backup and recovery
-Configure IBM Tivoli Directory Integrator scripts
-Setup and run sync all assembly lines
-Install of fix packs v. cumulative release v. ifix
-Rebuild a search index
-Monitor performance, tuning
-Understand the Default Scheduler
-Understand SaND administration

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