Try Cisco : 500-440 practice torrent pass for sure
Updated: Oct 31, 2026
No. of Questions: 88 Questions & Answers with Testing Engine
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Cisco 500-440 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Designing Cisco Unified Contact Center Enterprise (UCCED) |
| Exam Number: | 500-440 |
| Exam Format: | Multiple Choice Multiple Answer, Multiple Choice Single Answer |
| Real Exam Qty: | 65-75 |
| Passing Score: | Variable (750-850 / 1000 scale) |
| Exam Price: | USD 300 |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Related Certifications: | CCNP Collaboration CCIE Collaboration Cisco Contact Center Enterprise Implementation Specialist |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Administering Cisco Unified Contact Center Enterprise Parts 1 & 2 Deploying Cisco Unified Contact Center Enterprise (DUCCE) |
| Exam Registration: | Pearson VUE Registration Cisco Official Exam Page |
| Sample Questions: | Cisco 500-440 Sample Questions |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No formal prerequisites; recommended to have knowledge of Cisco Collaboration solutions and contact center concepts |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/exam/500-440 |
Cisco 500-440 Exam Certification Details:
| Exam Name | Designing Cisco Unified Contact Center Enterprise |
| Number of Questions | 65-75 |
| Exam Price | $300 USD |
| Sample Questions | Cisco 500-440 Sample Questions |
| Recommended Training | Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) 2.0 Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) 2.0 Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0 |
| Exam Code | 500-440 UCCED |
| Exam Registration | PEARSON VUE |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Duration | 75 minutes |
The Cisco 500-440 test is a certification exam that helps individuals to prove their knowledge about intelligent call routing, multichannel contact management, and computer telephony integration using an IP network. If you are interested in pursuing a career within enterprise-level contact centers utilizing the Cisco Unified Contact Center Enterprise solution, you must take this exam. Moreover, it will allow you to gain the relevant Cisco Unified Contact Center Enterprise Specialist certification.
What Are the Topics Covered in Cisco 500-440 Exam?
In order to ace the Cisco 500-440 exam, you have to master the following topics including how to:
- Identify Network Design Considerations in a Cisco Unified CCE solution (19%)
- Classify the design considerations for Cisco Unified Communications Manager in Cisco UCCE solutions (11%)
- Describe virtualization environment for contact center resources and Cisco Unified CCE components (11%)
- Describe the features and functionalities of Cisco Unified CCE solutions (23%)
- Define the sizing process for Contact Center Resources and Cisco Unified CCE components (13%)
Training Course Recommended for Cisco 500-440 Exam
The training courses offered by Cisco are very helpful and informative for the candidates to learn about the topics that are covered in the exam. To prepare well, you can register for the course described below and learn about the exam topics by getting guidance from the experts.
Cisco 500-440 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sizing and Scalability | 12% | - Growth and scalability planning - Component capacity planning - Agent and call volume sizing |
| Virtualization Environment | 8% | - Supported virtualization platforms - Resource allocation and best practices - VMware requirements and guidelines |
| Describe Features and Functionality of Cisco Unified CCE Solution | 20% | - Core components and functionality - High availability and redundancy - Architecture and deployment models |
| Design Considerations for Cisco Unified Communications Manager | 15% | - Integration with Unified CCE - Media resource planning - Trunking and dial plan design |
| Design Considerations for Unified ICM, Finesse, CVP, and Intelligence Center | 25% | - Cisco Finesse desktop design - Cisco Unified CVP and IVR design - Unified ICM design and routing logic - Unified Intelligence Center reporting design |
| Network Design Considerations | 20% | - Security and firewall topology - Bandwidth and QoS requirements - Latency, jitter, and packet loss thresholds |
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