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Microsoft 074-338 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Microsoft Lync 2013 Depth Support Engineer Exam
Exam Number:74-338
Passing Score:700 (scaled score)
Available Languages:English
Exam Format:Multiple choice, Case studies, Scenario-based questions
Exam Price:USD 165 (varies by region)
Related Certifications:Microsoft Lync Server 2013 certification track
70-336 Core Solutions of Microsoft Lync Server 2013
70-337 Enterprise Voice and Online Services with Microsoft Lync Server 2013
Exam Duration:120 minutes
Certificate Validity Period:Retired (no longer active certification exam)
Real Exam Qty:40-60 (approx.)
Recommended Training:Microsoft Lync Server 2013 Training Resources
Exam Registration:Pearson VUE Exam Registration
Microsoft Certification Portal
Sample Questions:Microsoft 074-338 Sample Questions
Exam Way:Computer-based exam delivered via Pearson VUE (onsite or online proctored where available at the time of availability).
Pre Condition:Recommended: Experience with Microsoft Lync Server 2013 administration and prior completion of core Lync Server 2013 exams (e.g., 70-336, 70-337).
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/

Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Voice and Enterprise Communication Services- Telephony integration
  • 1. Gateway configuration and routing
    • 2. SIP trunking
      - Enterprise Voice configuration
      • 1. PSTN connectivity
        • 2. Dial plans and normalization rules
          Topic 2: Lync Server 2013 Architecture and Infrastructure- Integration with Active Directory and DNS
          • 1. Domain and forest requirements
            • 2. Service location and records configuration
              - Core server roles and topology design
              • 1. Edge server and external connectivity
                • 2. Front End pool architecture
                  Topic 3: Client and User Experience Management- Client deployment and configuration
                  • 1. Lync client policies
                    • 2. Mobile and remote access configuration
                      - User provisioning and policies
                      • 1. User enablement in Lync
                        • 2. Conferencing policies
                          Topic 4: Monitoring, Troubleshooting, and Support- Issue diagnosis and resolution
                          • 1. Connectivity and federation issues
                            • 2. Call quality troubleshooting
                              - Monitoring tools and logs
                              • 1. Monitoring reports and dashboards
                                • 2. Centralized Logging Service (CLS)

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  1. You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool configured with Enterprise Voice and dial-in conferencing. All servers run Windows Server 2012, and all client computers run Windows 7 64-bit. All users dial in to conferences. Users report that dial-in conferencing settings are not consistent between sites, and that this is affecting their
                                  conferencing experience. You need to ensure that dial-in conferencing settings are consistent between all Lync sites. What should you do?

                                  A) Modify the global settings, and then run the Remove- CSDialInConferencingConfiguration cmdlet against each site.
                                  B) Run the Remove-CsConferenceDirectory cmdlet.
                                  C) Run the Remove-CSDialInConferencingConfiguration cmdlet against the global dial-in conferencing settings.
                                  D) Run the Move-CsConference Directory cmdlet.


                                  2. You support a Microsoft Lync Server 2013 Enterprise pool deployed in a high availability configuration for Back End Servers named Backend 1 and Backend2. You execute the Get-CSDatabaseMirrorState cmdlet and discover the following errors.

                                  You need to resolve the connectivity issue and bring up the mirror databases to the synchronized state between the Back End Servers. What should you do?

                                  A) From the mirror Back End Server, create the inbound rule on the firewall.
                                  B) Run the Test-CsDatabase cmdlet.
                                  C) From the Front End Server, create the inbound rule on the firewall.
                                  D) Run the Invoke-CsPoolFailOver cmdlet.


                                  3. DRAG DROP You support a customer's datacenter with Microsoft Lync Server 2013. All servers are members of an Active Directory Domain Services (AD DS) forest that is operating at a Windows Server 2003 forest functional level. Client computers run either Lync 2013 client or Office Communicator R2. Lync Server 2013 enhanced presence privacy mode is enabled. A user reports that her presence and contact information is accessible to users who have not been authorized to view it. You need to prevent unauthorized users from accessing the user personal information. Which three actions should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)


                                  4. You support a customer with a Microsoft Lync Server 2013 environment. Your customer receives the following error Event ID 21022 LS AddressBook Server: "A Full dats file is corrupt The path \\fileserver\share\1-Webservices-1\ ABFites\0000000-0000-0000-0000-000000000
                                  \0000000000-0000-0000-0000-000000000000\F-0fd0.lsabs -file corrupted: Invailid Attibute id 0 in contact. Index: 7 GUID Guid: <1329aec4-da97-46e4-b995-1039c096f9el}
                                  Offset: 255." Users who have their Client Policy set to WebSearchandFileDownload report that they are not receiving updated information in the Lync address books. You need to ensure that users are able to download the address book. What should you do?

                                  A) Delete the rtcab and rtcab1 databases, and then run the Install-CsDatabase - ConfiguredDatabases cmdlet.
                                  B) Run the Update-CsUserDatabase cmdlet.
                                  C) Run the Set-CsAddressBookConfiguration -Identity Global -EnableFileGeneration Strue cmdlet.
                                  D) Browse to your Lync file share, located at \\fileserver\share\1-Webservices-1\ ABFiles\0000000-0000-0000-0000-0000000000\000000000-0000-0000-0000- 000000000000. Delete all of the files, and then run the Update-CsAddressBook cmdlet.


                                  5. You plan to deploy Microsoft Lync Server 2013 Enterprise with a side-by-side upgrade from Microsoft Lync Server 2010. You update the schemas, forest, and domain successfully. The Lync Server 2013 topology builder is now providing topology builder functionality for both Lync Server 2010 and Lync Server 2013 environment. The Central Management Store master is on the Lync Server 2010 pool. You recently deployed
                                  a Lync Server 2013 Edge Server, and all Lync services have been running. On Lync Server Management Shell at CMS master, you execute the Get- CsManagementStoreReplicationStatus command. You discover that the Edge Server displays the value False in the UpToDate field, and the LastStatusReport field shows no date. You need to determine the cause of the replication error. What should you do?

                                  A) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: XDS_Master_Replicator XDS_File_Transfer_Agent XDS_Replica_Replicator
                                  B) Start OCSLogger on the Lync Server 2010 Front End Server and select the following components: ServerTransportAdapter Dlx
                                  C) Start OCSLogger on the Lync Server 2013 Edge Server and select the following components: S4 SIPStack component
                                  D) Start ClsController.exe on the Lync Server 2013 Front End Server and specify the UserReplicator scenario.


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: Only visible for members
                                  Question # 4
                                  Answer: D
                                  Question # 5
                                  Answer: A

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