SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:

1. Which SAP Commerce items do you use to model a B2B company? (3) I I Cost centers

A) Budgets
B) Departments
C) Units
D) Divisions

2. Which user interfaces can you use to enter a customer complaint ticket? (2)

A) Personalization mode in SmartEdit
B) BackOffice Customer Support Cockpit
C) On the storefront using the Assisted Service Module
D) BackOffice Order Fulfillment Cockpit

3. Which out-of-the-box functionalities does the subscription modules provide? (2)

A) Price tiering for metered products
B) Configurable recurring product pricing
C) Subscription management through the WCMS Cockpit
D) Product bundling

4. Which features are specific to the SAP Commerce, B2B accelerator? (3)

A) PunchOut support
B) Order approval processes
C) Product searching
D) Price quote requests
E) Bundling promotions

5. What does the Assisted Service Module enable a customer sales and service agent to do? (3)

A) Search for a customer's account or session
B) Create a voucher on behalf of the customer
C) View or edit the customer's cart using the 360 degree customer view
D) Create a new customer account on the customer's behalf
E) Override the rules of a promotion on behalf the customer

Solutions: