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Last Updated: Jul 23, 2026

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Salesforce Slack-Con-201 Practice Q&A's

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Workflows and Integrations12%- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
Security18%- Slack security and compliance
  • 1. Data Loss Prevention (DLP)
  • 2. Enterprise Key Management (EKM)
  • 3. Retention policies and export
- Authentication and access
  • 1. Single Sign-On (SSO) configuration
  • 2. Domain verification and auto-provisioning
Channel Strategy25%- Channel architecture design
  • 1. Channel naming conventions and organization
  • 2. Public vs. private channel strategy
  • 3. Channel segments and cross-org channels
- User Groups and permissions
  • 1. User Group creation and management
  • 2. Default channels and channel management policies
Discovery20%- Gather requirements
  • 1. Understand business goals and collaboration needs
  • 2. Identify current workflows and pain points
- Stakeholder analysis
  • 1. Identify key stakeholders and decision-makers
  • 2. Conduct discovery workshops
Migration and Change Management5%- Migration planning
  • 1. Data migration strategies
  • 2. Transition from other platforms
- Adoption and enablement
  • 1. Best practices for Slack adoption
  • 2. Training and change management plans
Governance and Administration20%- Governance framework
  • 1. Acceptable use policies
  • 2. Data governance and compliance
  • 3. Channel management policies
- Workspace administration
  • 1. Roles and permissions
  • 2. Workspace settings and policies
  • 3. Guest access management

Salesforce Certified Slack Consultant Sample Questions:

1. You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?

A) Compliance Admin
B) Channels Admin
C) Users Admin
D) Roles Admin


2. You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?

A) Include a screenshot of threads and emoji reactions on your slides.
B) Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.
C) Set aside time in the session to practice threading and emoji reactions live.
D) Test your attendees with multiple choice questions about threading and emoji reactions.


3. You are a Slack consultant working with an Enterprise Grid plan client. Their grid org has four Workspaces:
Social, Finance, Marketing and Operations.
How many Org Primary Owners can their Enterprise Grid have?

A) Four
B) One
C) They can define how many they need.
D) Five


4. What considerations should you take into account as you tailor your learning plan for your client?

A) Client's use of Slack, number of Admins and Users and different time zones and/or languages
B) Brand of video conferencing tool, client's use of Slack and number of Admins and Users
C) Number of Admins and Users, client's use of Cloud storage and different time zones and/or languages
D) Client's use of Slack, brand of video conferencing tool, and different time zones and/or languages


5. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Are there groups within the organization that need more restrictive permissions or access than a typical employee?
B) Which internal teams collaborate most frequently in your current organization?
C) What user support model does your organization use today to answer IT and Slack-related questions?
D) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?


Solutions:

Question # 1
Answer: D
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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