Last Updated: Sep 05, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
Download Limit: Unlimited
Choosing our GCP-GC-IMP study torrent as your study guide means you choose a smart and fast way to get succeed in the certification exam.The Genesys GCP-GC-IMP real questions together with the verified answers will boost your confidence to solve the difficulty in the Genesys Cloud Certified Professional - Implementation actual test and help you pass.
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| Section | Weight | Objectives |
|---|---|---|
| Telephony, Channels, and Integrations | 20% | - SIP trunks, DID, and call control - Omnichannel configuration (voice, chat, email, messaging) - API usage, data actions, and third-party integrations |
| Genesys Cloud Architecture & Implementation Methodology | 20% | - Platform components and services - Telephony and networking fundamentals - Implementation lifecycle and best practices |
| Account, User, and Security Configuration | 20% | - Organization and account setup - User creation, roles, permissions, and groups - Authentication, security policies, and compliance |
| Testing, Validation, and Troubleshooting | 15% | - Pre-go-live testing and validation - Monitoring, logging, and diagnostics - Common issues and resolution procedures |
| Routing, Queues, and Interaction Flows | 25% | - Queue configuration and management - Skills, languages, and routing strategies - Architect flow design and deployment |
Question 1
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
A. The Hardware ID (MAC address)
B. The phone name
C. The phone model
D. The Base Settings
Question 2
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
A. EOS
B. Windows 10 mobile
C. Blackberry OS
D. Android
E. IOS
Question 3
Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?
A. Core Services
B. Communication Services
C. Application Services
D. Public Interface Services
Question 4
You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?
A. Participants automatically placed in the video chat when clicking on the chat room.
B. All participants must click on the Join button in the video chat view.
C. All participants, except the initiator, must click on the Join button in the chat view.
D. Other participants must also click on the Open video call icon.
Question 5
What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?
A. admin
B. Supervisor
C. User
D. employee
Solutions:
| Question 1 Answer: A | Question 2 Answer: D,E | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: A |
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