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Exam Code: MS-721
Exam Name: Collaboration Communications Systems Engineer
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified

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MS-721

Last Updated: Jul 23, 2026

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Microsoft MS-721 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure and manage Teams Rooms and devices: This section covers how to manage and maintain Teams Rooms and devices, device settings, local network settings, and device updates. it also covers how to configure and manage Teams Android devices and manage Teams Windows devices in addition to optional features for Teams Rooms and devices.
Topic 2
  • Configure and manage Teams Phone: This domain covers how to configure Teams Phone policies, dial plans, calling policies, call park policies, caller ID policies, IP Phone policies, and mobility policies. Moreover, it also covers configuring auto attendants and call queues, configure dynamic emergency calling, and configuring dynamic emergency calling, configuring and managing calling features for Teams Phone, and configuring and managing calling features for Teams Phone.
Topic 3
  • Plan and design collaboration communications systems: This domain covers how to plan and design Teams meeting policies and settings, plan and design Teams Phone and PSTN connectivity, plan and design Teams-certified device solutions, and prepare the network for Teams.
Topic 4
  • Configure and manage Teams meetings, webinars, and town halls: In this domain, managing meeting policies including policy packages and group policy assignments are focused. More topics include configuring meeting settings, and avatars for Teams meetings, configure Microsoft Mesh meetings in Microsoft Teams, configure and manage audio conferencing, configure and manage Teams webinars, and configure and manage Teams Town halls.

Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/

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