Updated: Aug 17, 2026
No. of Questions: 42 Questions & Answers with Testing Engine
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| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behavior Objective Assessment |
| Exam Number: | C715 (GTO1) |
| Exam Format: | Online proctored objective assessment, Multiple choice, Scenario-based questions |
| Available Languages: | English |
| Exam Price: | Included in WGU tuition |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored objective assessment (remote supervision required) |
| Pre Condition: | Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan. |
| Official Syllabus URL: | https://www.wgu.edu/ |
| Section | Objectives |
|---|---|
| Leadership and Management | - Leadership styles and theories - Power, influence, and authority |
| Motivation and Performance | - Goal setting and performance management - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) |
| Organizational Structure and Culture | - Organizational design and structure types - Organizational culture and change |
| Human Resource and Workplace Behavior | - Performance evaluation and feedback systems - Recruitment, selection, and onboarding concepts |
| Teams and Group Dynamics | - Team formation and development stages - Group decision-making and conflict resolution |
| Communication and Decision Making | - Decision-making models and biases - Organizational communication processes |
| Foundations of Organizational Behavior | - Definition and scope of organizational behavior - Individual behavior in organizations - Work attitudes and job satisfaction |
| Ethics and Organizational Responsibility | - Ethical decision making in organizations - Corporate social responsibility |
1. After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?
A) Maslow's hierarchy of needs
B) X and Y hierarchy
C) Two factor theory
D) Bigelow's three factor theory
2. A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?
A) Appoint an assistant team leader to track the struggles and report back
B) Ask questions and help team members talk through the problem
C) Rearrange roles within the team by adding members
D) Research the problem and impose a solution
3. What are two of the three forces that play a particularly important role in sustaining an organization's culture?
A) Actions of top management and socialization process
B) Personal background of key employees and selection process
C) Actions of top management and employee education level
D) Personal background of key employees and socialization process
4. Which method should be used to maximize team member participation in a global meeting?
A) Unilateral electronic messaging to facilitate communication
B) Online using computer technologies and/or phone communication
C) A Delphi-like sequence of notes via carrier mail to encourage dialog between members
D) Alpha-direct technologies to maintain communication links
5. In organizing a team to develop a new product for entry into the electronics market, management wanted to assign team members having characteristics common to effective teams. Which list specifies common characteristics of effective teams?
A) Members who are emotionally stable, members who fill role demands, and a manageable level of conflict
B) Effective leadership, members who score low on the personality characteristic of extroversion, and members who fill role demands
C) A climate of trust, members who fill role demands, and an absence of conflict
D) A climate of trust, members who score low on the personality characteristic of extroversion, and effective leadership
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
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