Try Genesys : GE0-601 practice torrent pass for sure
Updated: Aug 17, 2026
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Genesys GE0-601 Exam Overview:
| Certification Vendor: | Genesys |
| Exam Name: | Certified Genesys Engineer (CGEB) Exam |
| Exam Number: | GE0-601 |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Passing Score: | 70%-75% |
| Exam Format: | Multiple Choice, Multiple Select, True/False, Matching |
| Related Certifications: | Genesys Certified Professional (GCP) PureConnect Certified Engineer |
| Certificate Validity Period: | 2 years |
| Exam Price: | $250 - $300 USD |
| Real Exam Qty: | 90-100 |
| Recommended Training: | Genesys Certified Engineer Learning Path PureConnect Administration Fundamentals |
| Exam Registration: | Genesys Education & Certification Genesys Certification Portal |
| Exam Way: | Online proctored or onsite testing center via Kryterion |
| Pre Condition: | Basic knowledge of contact center concepts, networking, telephony and Windows Server; recommended completion of Genesys PureConnect Fundamentals training |
| Official Syllabus URL: | https://www.genesys.com/en-gb/training-certification |
How to Prepare for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Preparation Guide for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Introduction
Genesys is an organisation with customer service and call centre technology for small and medium businesses. Genesys or Genesys Telecommunications Laboratories is a cloud and on-site company. The business has offices in Canada, Latin America, Europa, the Middle East, Africa, Asia and Australia and is located in Daly City, California. Established in 1990, Permira Funds and Technical Crossover Ventures recently acquired the Company in February 2012.
For organisations in more than 100 countries Genesys offers over 70 billion remarkable customer experience each year. Via Cloud and AI control, their technology connects every customer moment to marketing, delivery and service across every channel and enhances employee experience. Genesys pioneered its Services expertise, improving customer faith and loyalty in every size company. Genesys is a leader in Services. This is allowed with Genesys Cloud, the all-in-one solution for rapid innovation and for scalability and versatility that is the world's leading public cloud platform.
What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- There is a time limit of 120 minutes for the exam.
- This exam is offered in only English.
Genesys GE0-601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: PureConnect / Interaction Center Platform Overview | 20% | - Server Roles and Dependencies - System Architecture and Components - Licensing Model and Management |
| Topic 2: System Administration and Security | 20% | - Dial Plan, SIP and Media Configuration - User, Role, Workgroup and Station Management - Security Settings and Access Control |
| Topic 3: ACD, Reporting and Maintenance | 15% | - ACD and Skills-Based Routing - Interaction Supervisor and Reporter Basics - Logs, Updates and Troubleshooting |
| Topic 4: Interaction Attendant and Call Flow Design | 25% | - Auto Attendant and Menu Configuration - Voice Prompts and Scheduling - Attendant Interface and Structure - Routing and Queue Configuration |
| Topic 5: Installation and Initial Configuration | 20% | - Deployment Requirements - Setup Assistant and Initial Configuration - Post-Installation Verification |
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