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Updated: Aug 16, 2026
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Avaya 6002.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002-1 |
| Exam Price: | $125 USD |
| Real Exam Qty: | 69 |
| Exam Duration: | 105 minutes |
| Related Certifications: | Avaya Aura Communication Manager Avaya CM Messaging |
| Exam Format: | Multiple Choice Questions |
| Available Languages: | English, Japanese |
| Sample Questions: | Avaya 6002.1 Sample Questions |
| Exam Way: | Proctored exam delivered via Avaya Learning Center (online or test center) |
| Pre Condition: | Recommended prior knowledge of Avaya Aura Communication Manager fundamentals or related Avaya associate-level certification. |
Avaya 6002.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Feature Configuration | - Call routing and dial plan configuration - Messaging feature configuration |
| Topic 2: Administration and Management | - System maintenance and monitoring - User and station administration |
| Topic 3: Troubleshooting and Maintenance | - Performance and service recovery - Fault isolation and diagnostics |
| Topic 4: Installation and Configuration | - CM Messaging setup and configuration - Avaya Aura Communication Manager installation |
| Topic 5: Integration and Interoperability | - Third-party system integration - Integration with Avaya ecosystem |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. When configuring the G450 Media gateway using the Gateway CLI interfaces which command would be used to view the serial number and software status?
A) Show serial number
B) Show system
C) Print G450
D) Show G450
2. On a media gateway G450, into which Slot does the S8300 D server blade need to be inserted?
A) V8
B) V2
C) V4
D) V1
3. An administrator has just installed a 9620 IP Phones on an existing system. The command change IP network-map is use to administer the phone into to network region 100. All other phones are in network region 1. Like all other 9620 phones on this system, this one successfully gets IP address information fro, the one DHCP server. However, the new phone fails to register with CM.
Which two statements describe the cause of the problem? (Choose two)
A) On the IP interface form, some one recently set the field "Allow H.323 registration" to 'n'
B) There are no Medpros or H.248 Media Gateways administered in network region 100
C) Network region 100 is not configured to communicate with other network regins
D) Neither PROCR nor CLANs were administered in network region 100
4. A technician has installed pair or duplication S8800 servers with IPSI duplication.
Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)
A) IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
B) Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
C) A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.
D) The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
5. To ensure the communication manager messaging application is working, what are three tests that can be performed? (Choose three)
A) Call the station and after the call is answered leave a message.
B) Call the messaging hunt group from any of the stations to ensure it is answering.
C) Call one of the two stations that you set as subscriber to the messaging server, and let the call go to coverage
D) Leave message on a covered call and verify that the message waiting indicator (MWI) lamp on the receiving extension is lit.
E) Log into communication manager messaging to verify CDOM is running.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C,D | Question # 4 Answer: B,D | Question # 5 Answer: B,C,D |
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