Try Avaya : 33810X practice torrent pass for sure
Updated: Aug 14, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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Avaya 33810X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura® Contact Center Solution Design Exam |
| Exam Number: | 33810X |
| Exam Price: | $199 USD |
| Real Exam Qty: | 48 - 60 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Avaya Certified Implementation Specialist Avaya Certified Solutions Specialist |
| Passing Score: | 700 / 1000 or 70% |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Aura Contact Center Design and Implementation Course |
| Exam Registration: | Pearson VUE Avaya Exam Registration Avaya Learning Portal |
| Sample Questions: | Avaya 33810X Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal mandatory prerequisites; recommended 2+ years of contact center design experience and Avaya ACSS or equivalent knowledge |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 33810X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration & Interoperability | 15% | - APIs and scripting interfaces - Third-party application integration - Integration with Communication Manager |
| Topic 2: Implementation & Validation | 15% | - Deployment planning and best practices - Performance optimization and monitoring - Troubleshooting and support design |
| Topic 3: Core Solution Components | 25% | - Contact Center Manager Server and Console - Avaya Aura Media Server and Session Manager integration - Multichannel and self-service capabilities |
| Topic 4: Solution Overview & Architecture | 20% | - System architecture and deployment models - Avaya Aura Contact Center components - Scalability and capacity planning |
| Topic 5: Design Requirements & Considerations | 25% | - High availability and redundancy design - Network and security design - Business and functional requirements analysis |
Avaya Aura® Contact Center Solution Design Sample Questions:
1. Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?
A) Physical Mid-Range Server
B) VMware Mid-Range Server
C) Physical Entry-Level Server
D) VMware High-End Server
2. During the discovery conversation with South Travel Stores, they said they want to leave a chat message for the experts if they are not available.
Which component would the sales person offer South Travel Stores?
A) Multimedia Messaging
B) Co-browse Snap-In
C) Messaging (AAM)
D) Context Store Snap-In
3. A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
A) Telephony Services Manager (TSM)
B) Telephony Services Manager (TSM)
C) Task Flow Executor (TFE)
D) SIP Gateway Manager (SGM)
4. What should a functional architecture discussion cover?
A) Network plan of the existing Infrastructure
B) Bill of Materials to quantify the costs
C) Customer evolution plans and Avaya solution to their problems
D) A design of the needed components and Interconnections
5. A Contact Center manager wants a fast First Call Resolution, and has requested a Skype for Business client software on Avaya Agent Desktop.
Which statement describes what the Avaya support department needs be prepared to tell the manager?
A) Microsoft Skype Server are not supported.
B) Microsoft Lync Server are not supported.
C) Different Presence client software are supported on Avaya Agent Desktop.
D) Agent Desktop does not support co-resident Skype for Business client software.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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